Frequently Asked Questions…
Delhi car rental experts offering reliable driver support 24×7.
BOOKING AND PAYMENT (FAQs)
How can I book a car online?
Booking is simple and takes just 3 steps:
- Mention your details in the filter and click “GET QUOTE”
- Choose your preferred car and offer
- Share your pick-up details – DONE! Check your email for confirmation
Do I need to pay a deposit?
No deposit is required. We believe in earning your trust through our service quality, not upfront payments.
How do we pay?
Book now with ZERO deposit!
Pay directly to your driver.
(50% at the start, 30% in the middle, 20% at the end). (₹ /$/€ /£ / UPI/Revolt).
Can I pay in $, € or £?
Feel free to bring euros, US dollars, or pounds with you! India offers hundreds of money exchange shops, making it easy to exchange your currency whenever you need it. Once you’ve exchanged your money, you can pay the driver in Indian rupees. It’s that simple and hassle-free!
Are there any hidden costs?
Absolutely not. We believe in complete transparency. The price you see is exactly what you pay – no surprises or hidden charges. Below are the FAQs regarding multiple aspects, including our drivers, vehicle information, and customer support services.
Our Drivers (FAQs)
Do your drivers speak English?
Yes, all our drivers are English-speaking . While they may not be fluent, their English is communicable and sufficient for a smooth travel experience.
What are your drivers' working hours?
Available 24/7 for Airport pickup/drop/ medical emergency.
Night travel is possible on some days, but the driver must rest the next day.
Available for early-morning trips (Taj Mahal sunrise /wildlife safari).
Normal days, drivers available from 7:00 AM to 11:00 PM.
Who pays for the driver's food and accommodation?
The driver’s food and accommodation are included in our service. You don’t need to worry about any extra expenses for the driver during your trip.
Will the driver act as a tour guide?
Yes, our drivers are more than just drivers – they’re your friendly road companions. They’re knowledgeable about local routes, places to visit, and restaurants, and will act as your guide during the trip. However, please note that they are not official guides and will not accompany you inside monuments. They will wait for you in the car parking area during your visits.
How experienced are your drivers?
Each of our drivers has at least 8+ years of experience in local areas. They know the best routes to save time and can quickly get you where you need to go safely and efficiently.
Are your drivers verified?
Yes, all our drivers are safe and verified by local police to ensure your safety and peace of mind.
Can I change my itinerary during the trip?
Absolutely! You have complete freedom to stop at any heritage sites or interesting places you see. Our drivers will take you wherever you want to go and can even suggest incredible hidden gems to visit.
What if I'm not satisfied with my driver?
We have a 99% satisfaction rate, but if you’re not satisfied with your driver, we can arrange a replacement in any city within a maximum of 12 hours at no extra cost.
Will the driver help with luggage?
Yes, our drivers are friendly companions who go above and beyond. They will help with luggage handling and offer local insights to make your experience seamless and memorable. You can contact us if you have more FAQs regarding our cars or drivers.
Vehicle Information (FAQs)
Does the cars have air conditioning?
Yes, all of our cars are fully air-conditioned. We ensure a comfortable, pleasant journey in every season.
What kind of cars do you provide?
We use the latest model vehicles (less then 2 years old) to give you a comfortable and reliable travel experience. All our vehicles are well-maintained, European standards and kept in excellent condition.
Is car insurance included?
Yes, car insurance is included in our service because your safety is important to us.
Is my luggage safe in the car?
Absolutely. Your luggage is safe inside our vehicles. Our drivers are honest and reliable, verified by local police to ensure both your safety and the security of your belongings.
Customer Support & Service (FAQs)
Do you provide 24/7 customer service?
Yes, we take your travel very seriously. If you have any issues during your rental period, we’re available 24/7 to help. Just reach out, and we’ll be there for you.
What if there's a breakdown or emergency?
Our multiple locations across India allow us to provide instant solutions in case of a breakdown or any other emergency. No matter where you are, we can quickly dispatch assistance to ensure your journey continues smoothly.
Can I make last-minute changes to my plans?
Yes, you have complete flexibility to make your trip exactly the way you like it. You can decide where to sleep, what places to visit, and which restaurants to eat at, and you can even change your plans at the last minute.
How much freedom do I have during my trip?
You have complete freedom of travel. You can customize your itinerary, choose your accommodations, select restaurants, and modify your plans as you go.